jitbuz Terms and Conditions

01 Introduction and Acceptance

These terms and conditions ("Terms") form a legal agreement governing the use of the jitbuz website and platform. By registering on jitbuz, creating an account, or using any of our services, you are considered to have fully read, understood, and accepted these Terms.

jitbuz provides services for adults only. To use this platform you must be a resident of Bangladesh and at least 21 years of age. If you are below this age limit, please close this website immediately.

02 Account Registration and Eligibility

The following conditions must be met to create an account on jitbuz:

• The applicant must be at least 21 years of age.
• Each individual may open one account only. Creating multiple accounts for the same person is strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• It is your responsibility to keep your account password and login details completely confidential.
• Operating an account under a third party's identity or on behalf of another person is prohibited.
• jitbuz may request identity documents (NID, passport, driving licence) at any time for account verification.

jitbuz reserves the right to decline approval of or close any account, particularly if the information provided is found to be false or misleading.

03 Deposit and Withdrawal Policy

The rules governing financial transactions on jitbuz are as follows:

• It is recommended that deposits and withdrawals be made using the same payment method.
• Withdrawal processing may be delayed if account verification has not been completed.
• jitbuz reserves the right to suspend transactions if money laundering or fraudulent activity is suspected.
• Withdrawals to third-party accounts or another person's mobile number are prohibited.
• Each withdrawal request is processed subject to the applicable security checks.

04 Bonuses and Promotional Offers

jitbuz offers various types of bonuses and promotional offers. Before accepting these offers, please read the following terms carefully:

• Welcome Bonus: 100% bonus on the first deposit up to a maximum of ৳15,000. For example — deposit ৳1,000 and receive ৳1,000 as a bonus, giving a total balance of ৳2,000.
• Wagering Requirement: To make the welcome bonus withdrawable, you must wager 25 times the total bonus amount.
• If any specific games are excluded while playing with bonus funds, or if the terms are breached, the bonus may be cancelled.
• A bonus offer applies once per account, per household, or per IP address.
• jitbuz reserves the right to modify, suspend, or cancel any bonus offer without prior notice.
• If bonus abuse is suspected, jitbuz reserves the right to investigate the account and cancel the bonus if necessary.

05 VIP Program and Rewards

The jitbuz VIP Program has three tiers, awarded based on players' regular activity:

• Bronze Tier: Weekly cashback of up to 0.3%.
• Silver Tier: Weekly cashback of up to 0.5%, with enhanced benefits.
• Gold Tier: Weekly cashback of up to 0.8%, with the highest level of benefits.

Progression through VIP tiers depends on a player's consistent activity and time spent on the platform. jitbuz reserves the right to change VIP terms at any time and will endeavour to notify players of any changes.

06 Prohibited Activities

The following activities are strictly prohibited on the jitbuz platform and may result in permanent account closure:

• Using the platform for money laundering or illegal transfer of funds.
• Creating multiple accounts to obtain bonus benefits.
• Using bots, automated software, or artificial intelligence to play games.
• Harassing, threatening, or defrauding other players.
• Exploiting technical errors or vulnerabilities in the platform unfairly.
• Operating an account using a false identity or another person's identity.
• Creating or operating an account on behalf of or for a minor.
• Falsely presenting oneself as a jitbuz employee or representative.

07 Intellectual Property Rights

All content published on the jitbuz website and platform — including logos, graphics, images, text, software, designs, and other elements — is the exclusive property of jitbuz and is protected under applicable copyright law.

• Reproduction, distribution, or commercial use of any content without jitbuz's written permission is prohibited.
• Limited access to the platform for personal, non-commercial use is permitted.
• Content from third-party game providers is subject to their respective copyrights.

08 Privacy and Data Protection

jitbuz places the highest importance on the privacy and protection of users' personal information. Our platform uses SSL encryption and advanced security technology.

To learn in detail about how your personal information is collected, stored, and used, please read our Privacy Policy. The Privacy Policy is an integral part of our agreement alongside these Terms.

• Information collected for national identity verification purposes will not be shared with third parties, except where required by legal obligation.
• Users may request an update or correction of their personal information at any time.

09 Limitation of Liability

jitbuz provides the platform on an "as is" basis. jitbuz's liability is limited in the following areas:

• jitbuz is not responsible for losses caused by technical errors, server downtime, or internet connectivity issues.
• jitbuz is not directly responsible for delays or issues relating to third-party payment providers (bKash, Nagad, Rocket).
• jitbuz is not responsible for unauthorised access to an account resulting from a player's own negligence or an insecure environment.
• Game outcomes are entirely dependent on a Random Number Generator (RNG) and are not predetermined.
• jitbuz has no obligation to compensate for money lost in gameplay.

10 Account Closure and Suspension

jitbuz reserves the right to suspend or permanently close an account in the following circumstances:

• Breach of any clause of the Terms.
• Detection of fraudulent or suspicious activity.
• Failure to cooperate with the account verification process.
• Extended inactivity (generally more than 12 months).
• Court order or legal obligation.

A player may also voluntarily request account closure at any time. In such cases, any balance remaining will be returned subject to withdrawable terms and conditions.

11 Responsible Gaming Policy

jitbuz believes in responsible gaming and is committed to ensuring a healthy and safe gaming experience for players. We provide the following tools:

• Deposit Limits: The ability to set a maximum limit on daily, weekly, or monthly deposits.
• Self-Exclusion: The option to self-exclude from the platform for a set period of time.
• Reality Check: Reminders to take regular breaks.
• Cooling-Off Period: The ability to restrict account access for a temporary break.

If you notice signs of gambling addiction, please visit our Responsible Gaming page and contact us via live chat for support.

12 Dispute Resolution

In the event of any dispute or complaint, please follow the steps below:

• First, report the issue through our 24/7 live chat support.
• If the matter is not resolved via live chat, write to us in detail at [email protected].
• We will endeavour to respond within 7 business days of the complaint being submitted.
• For complex matters, additional time may be required to complete the investigation.

jitbuz is committed to resolving all disputes fairly and transparently. We are always working to protect the interests of players.

13 Changes to Terms

jitbuz reserves the right to change, amend, or update these Terms at any time. Registered users will be notified of significant changes. Continued use of the platform after any changes will be considered acceptance of the new Terms.

The most recent version of these terms and conditions will always be available on this page. We encourage users to review them regularly.

14 Applicable Law

These Terms and your relationship with jitbuz will be governed by applicable international laws and regulations. jitbuz's decision on any legal matter will be considered final, while the fair rights of players will be preserved.

It is each user's personal responsibility to comply with regulations regarding online gambling under Bangladeshi law. jitbuz advises users to remain aware of local laws.